Snow, Charles
--05.5.22--
Snow, Miles, Coleman, 1992, Managing 21st Century Network Organizations
...emergence of a new organizational form called network organization.
... market mechanisms... clusters of downsized business units.
Factors:
- globalization and technological change. foreign competition,
reducing profit margins, innovation at increasing rates. technology
innovation and transfer at faster rates. trasfer among industries and
accros borders. opportunities are equally available.
- deregulation. financial deregulation, global capital markets,
financing, cash management. entrepreneurial behavior, increased
competition, privatization. reduced profit margins.
- workforce demographics. older workforce, higher costs, less
flexibility and mobility. increased participation of minorities,
shorter working hours, more part-time and telecommuting. smaller
permanent work force, more outsourcing and temporary work, consulting
and contracting. permanent employees highly trained.
- communication and computer technologies. more computational
capacity and connectivity, less importance of geographical barriers.
impact in product design and production.
... firms need to be simultaneously efficient and adaptive.
Types of network organizations:
- internal network. entrepreneurial and market benefits, discipline
of the market, inside the organization. internal units have to operate
with prices set by the market, seeking innovations and improving
performance. performance measures, areas of expertise. inside the
company, clusters of business units, grouped by region, product
category, or specialty. reduce resource redundancy and decreasing
response time.
- stable network. partial outsourcing, value chain assets owned by
several firms, but dedicated to a particular business. spread assets
and risks across independent firms. usually nestled around a large core
firm.
- dynamic
network. fast-paced or discontinuous competitive environments,
extensive outsourcing. provide both specialization and flexibility.
risk quality variation, temporary unavailability, exploitation of
proprietary knowledge.
Brokers role:
- architect. facilitate the emergence of specific operating
networks. design the network, usually enhancing an initially vague
concept while building the network.
- lead operator. emphasis shifts from design to operations.
negotiating and contrating skills. can be more downstream, or upstream.
- caretaker. monitor a large number of relationships. nurture the network and discipline behavior.
Sources of skills:
- network design. essentially entrepreneurs, pulling together the
skills and equipment needed to produce, but also financing. individual
initiative, cross-functional team building, resource acquisition, etc.
intrapreneurship. business schools: entrepreneurship, product and
project management, intrapreneuring, writing business plans.
- network operation: negotiating mutually beneficial returns for
the contributions of all participants. purchasing or sales,
construction or engineering management. team-building sessions to
uncover mutual interests and to create the mechanisms and build the
trust necessary for resolving disputes and inequities. negotiation
strategies and skills, collaborative negociation. international
experience, cross-cultural relationships.
- network caretaking: develop a sense of community among members of
a network. the network must somehow create an organizational culture
that transcends ownership and national borders. team-building skills.
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